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eCommerce Manager - Williams Sonoma Australia

Date: Jul 10, 2019

Location: San Francisco, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: WS-16146
Area of Interest: E-Commerce
Organization: Corporate
Brand/Division: Williams-Sonoma
Position Type: Full-time


Williams-Sonoma, Inc. is looking for an eCommerce Manager, Australia for the Williams -Sonoma brand! This person will manage the brand website and digital marketing to meet revenue and conversion goals. This person will also be responsible for site operations, long and short-term strategy, planning and implementation.

You're excited about this position because you will...

* Own the online brand experience and partners with cross-functional teams to execute brand strategy and achieve financial goals;
* Develop website merchandise strategies to achieve sales and gross margin goals with Global Merchants;
* Provide daily, weekly, monthly eCommerce reporting;
* Foster collaborative relationships with other team members, corporate partners in the US and Singapore as well as other merchants and partners around the world;
* Own the email marketing strategy, coordinator eDM creative development, coding and deployment;
* Partner with IT to ensure optimal site performance, develop new initiatives and drive online excellence;
* Drive strategic change by identifying potential business opportunities relating to eCommerce;
* Promote an environment that encourages participation, creativity, and learning by sharing best; practices and building on the ideas of others within the country, across brands and from the US;
* Collaborate with creative teams on site design layouts, images and content;
* Partner with eMarketing team to optimize sales and profitability of affiliate search and other partner channels;
* Partner with Brand Marketing and Social Media team to identify, develop and execute initiatives to drive brand awareness, acquisition and positive customer sentiment;
* Be an advocate for the Australian marketing, demonstrating a local understanding by localizing and interpreting our brand strategies for optimal performance in the Australian market.

Why you will love working at Williams-Sonoma, Inc.

* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative on a daily basis
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!


We're excited about you because you have...

* Bachelors Degree in Commerce or a related field preferred
* 5 years experience working in eCommerce, in a complex, matrix structure organization
* Previous experience working for a lifestyle retail brand
* Demonstrated experience managing EDM programs
* Extensive web analytics skills, with demonstrated proficiency in Google Analytics
* Strong business acumen and financial proficiency as well as analytical and business planning skills
* Proven ability to interface with business as well as technical teams
* Strong interpersonal skills and demonstrated ability to work with global teams harmoniously in a fast-paced business environment
* Strong project management skills
* Ability to operate at both a strategic and tactical execution level
* Excellent communication skills -- verbal and written

About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. In 2017, we acquired Outward, Inc., a 3-D imaging and augmented reality platform for the home furnishings and décor industry. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.


Once you are here, you can look forward to a wide variety of benefits. Our corporate vision--to enhance our customers' quality of life at home--extends to the lives of our associates. To that end, we offer an extensive benefits package designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:

* A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
* A 401(k) plan and other investment opportunities
* Paid vacations, holidays and other time-off programs
* Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
* Tax-free commuter benefits
* A wellness program that supports your physical, financial and emotional health
* In-person and online learning opportunities through WSI University, LearnIt and AcademyX
* Cross-brand and cross-function career opportunities
* Quarterly sample sales
* A business casual work environment
* A bike share program
* Time off to volunteer
* Matching donations to qualifying nonprofit organizations
* Company-sponsored walks and runs
* Healthy, organic options in the cafeteria and an awesome salad bar
* Discounts on nearby gyms and other local businesses

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration.

This role is not eligible for relocation assistance.


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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