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Assistant Site Manager - Williams Sonoma

Date: Jul 9, 2019

Location: San Francisco, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: WS-16135
Area of Interest: E-Commerce
Organization: Corporate
Brand/Division: Williams-Sonoma
Position Type: Full-time


Williams-Sonoma, Inc. is looking for an Assistant Website Manager for the Williams-Sonoma brand! This person will lead the successful implementation of web site releases for and work with the site manager, internal and external teams to ensure that all project releases are completed on time, within budget, and meets the highest WS quality standards. This person will also be responsible for website operations: planning and implementation; budget; deliverables and change management. Works with site manager on special projects related to: operational improvements, site partnerships and comprehensive testing strategy.

You're excited about this opportunity because you will...

* Leverage understanding of web design principles, technical capabilities, consumer behavior, and operational processes to develop and drive website strategies to increase conversion, improve customer experience, and improve how the product assortment is represented
* Collaborate with Design, Marketing, Merchandising, and Development teams to execute critical marketing, loyalty, editorial, and promotional campaigns on the website
* Work with E-Commerce Directors, Site Analytics, and IT resources to develop A/B testing strategies, goals, and timelines. Based on test results, drive forward action items to implement the winning experience, including any operational process changes as needed
* Execute personalization and geo-targeted campaigns on the website in coordination with cross-functional partners
* Represent brand requirements and priorities while serving as primary/secondary lead on IT governance roadmap projects
* Fully test/QA all site initiatives prior to launching to the website -- prioritizing any issues found to be fixed and subsequently validated
* Build and maintain strong relationships across all channels within the brand, other WSI brands, shared services teams, and 3rd party vendors
* Stay abreast of web best practices, competitive landscape, and overall business goals in order to recommend process improvements and/or enhancements for content management systems, site platform and front-end site experience
* Troubleshoot and/or escalate website issues and see them through to resolution

Why you will love working at Williams-Sonoma, Inc.

* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative on a daily basis
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!


We're excited about you because...

* You have at least 1-3 years in an e-commerce/website operations role
* Bachelor of Arts Degree
* Project management skills and ability to manage multiple complex projects simultaneously
* Technical savvy -- strong knowledge of web development lifecycle and processes is a must
* Content management system experience required
* Creative problem solving and analytical skills required
* Experience with Adobe Analytics and/or Test & Target suite is a plus
* Demonstrated ability to be a team player and drive results
* Ability to adapt and respond with a sense of urgency in a fast paced and evolving working environment

About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. In 2017, we acquired Outward, Inc., a 3-D imaging and augmented reality platform for the home furnishings and décor industry. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.


Once you are here, you can look forward to a wide variety of benefits. Our corporate vision--to enhance our customers' quality of life at home--extends to the lives of our associates. To that end, we offer an extensive benefits package designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:

* A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
* A 401(k) plan and other investment opportunities
* Paid vacations, holidays and other time-off programs
* Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
* Tax-free commuter benefits
* A wellness program that supports your physical, financial and emotional health
* In-person and online learning opportunities through WSI University, LearnIt and AcademyX
* Cross-brand and cross-function career opportunities
* Quarterly sample sales
* A business casual work environment
* A bike share program
* Time off to volunteer
* Matching donations to qualifying nonprofit organizations
* Company-sponsored walks and runs
* Healthy, organic options in the cafeteria and an awesome salad bar
* Discounts on nearby gyms and other local businesses

Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration.

This role is not eligible for relocation assistance.


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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