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Senior Product Manager (Outward, Inc.)

Date: Apr 15, 2019

Location: San Jose, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: SS-14657
Area of Interest: Information Technology
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full-time


Location: San Jose, CA

About Outward, Inc.

At Outward Inc. our vision is to 'lower the friction' with regards to all aspects of the customer shopping journey for our retail customers globally. We do this by offering cutting-edge technology solutions that enable new and intuitive experiences and top-notch product visualizations. We are continuously pushing the boundaries of how 3D, AR/ VR, and web technologies will drive the next generation shopping experience. Our mission is to deepen consumer connections with the products that matter and deliver best-in-class experiences.

Outward, Inc. is based in San Jose, CA and is a wholly owned subsidiary of Williams Sonoma, Inc. (

What you will do?

As a Senior Product Management lead, you will own the development and delivery of the product vision for an unprecedented next generation cloud-based marketing and content platform. Partner with key stakeholders, including the CEO, business leads, and the development team, to define and lead the execution for an actionable roadmap.

You will define the platform foundation and lay out what the end-to-end customer journey should be, from an initial license to ROI realization, to adoption and expansion across industry segments.

You will be responsible for requirements definition, specification development, user story authoring, to engaging with the engineering teams coding the user stories. Through this process, you will ensure that reliability, performance, and quality are built to Outward's standards.

This position will report directly to our VP Business Development and Product Management.


We are excited about you, because:

* Bachelor's Degree in computer science or related (MBA preferred)
* 5 to 10 years of relevant experience
* You have demonstrated experience leading Product Management for Enterprise SaaS-based products, that are marketed to the Retail industry
* You have a track record of defining and driving great user experiences in enterprise software products
* You have experience and a solid understanding of digital marketing technologies and platforms such as Adobe Experience Manager
* You are familiar with creative and design workflows, especially as they relate to visual product merchandising in retail
* You are passionate about design and have genuine empathy for customers
* You have experience with complex workflows and applications used by a broad set of user personas
* You effectively facilitate and resolve day-to-day issues to help projects move forward, and love acting as a proxy for team members when needed
* Your excellent collaboration skills and excitement help you to drive and motivate diverse cross-functional teams
* Passion for learning and experimenting with new technologies is your second nature

Extra points for:

* Experience with business process optimization and automation
* Experience with best practices w.r.t. web deployment and release processes

Personality Attributes:

* You love to find a way to make it happen
* You are passionate and curious about design, innovation, technology, and content
* You must be strategic, a forward-thinker, extremely organized, an effective communicator, and thrive in a fast-paced environment

Outward's Benefits & Perks:

* Medical, Dental, Vision
* 401K
* Paid time off
* Company-sponsored team events such as regular staff parties
* Fantastic new headquarters in San Jose, CA
* Fully stocked kitchens with 2 x a week catered lunch
* Dog-friendly, bring your furry pal with you to work
* Friendly, caring co-workers and management

This position does not offer relocation or Visa Sponsorship assistance.

Outward, Inc. is an Equal Opportunity Employer.
Outward, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Employment Act (AB 1008), or other applicable state or local laws and ordinances.


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

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