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Creative Content Coordinator (Outward, Inc.)

Date: Apr 5, 2019

Location: San Jose, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: SS-14124
Area of Interest: Creative Services
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full-time


Location: San Jose, CA

Outward, Inc. is based in San Jose, CA and is a wholly owned subsidiary of Williams Sonoma, Inc.


Outward has developed a transformative 3D-based visualization platform for the retail industry. We are pushing the boundaries of how 3D and AR/ VR technologies will drive the next generation shopping experience. We are seeking a Creative Content Coordinator to help manage our growing customer base. The candidate would report to our Creative Director, and help manage large customer projects, be the liaison with various departments, and bring customer projects to a successful end. The candidate will have a deep understanding of photography, thorough familiarity with tools such as Adobe Photoshop, and a keen sense for aesthetic details. Strong organizational skills are a requirement, as are excellent communication skills. This is an outstanding opportunity for a highly motivated individual to join a fast growing organization.

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Here's what you will do...

Maintaining Customer Partnerships:

* Excellent communication and interpersonal skills for customer facing role
* Ability to efficiently and effectively communicate with individuals across multiple roles and departments within the customer organization
* Set and manage customer expectations regarding deliverables and timelines
* Present work in progress, final deliverables, & respond to question/solicit feedback in a timely manner
* Research, identify and suggest improvements to qualify customer's potential
* Lead weekly image reviews and develop style consistency within each brand

Project Management:

* Maintain consistent and detailed communication with in-house production staff and management
* Create and manage spreadsheets, work orders, and new project plans
* Familiarize and educate the production team on the unique branding for each customer
* Track project status and following up on action items
* Coordinate and execute last minute customer requests across all teams
* Negotiate between production and customer to meet deadlines
* Ensure technical and creative requirements are met on each deliverable


Here's why we would like to possibly meet you...

Creative experience and expertise in visual presentation:

* Thorough understanding of photography, principles of composition, and color theory
* 3+ years' professional experience in directing photography from concept through to execution
* Bachelor's degree in Graphic Design, Photography or similar field
* Strong attention to detail and a critical eye is a must
* Ability to interpret multiple creative guidelines and content requirements across retail channels - digital, retail, catalog - to ensure deliverables maintain a constant aesthetic specific to customer needs
* Familiarity with home furnishings, which could include sales, merchandising, and/or design
* In-depth working knowledge of Photoshop is a must
* Knowledge in graphic design, UI/UX design, and 3D modeling workflow
* Experience with Adobe Creative Suite, Autodesk Maya, and/or Blender are all a plus

Nice-to-have skills/experience:

* Customer facing Photo Editing, Photo Coordinating, or Creative Project Management

Outward's Perks / Benefits:

* Competitive salary, Paid time off, Sick days
* 401k
* Health, Vision and Dental Insurance
* Catered lunches 2 times a week and a kitchen with snacks and drinks
* Extremely friendly and fun staff and management

This position does not offer relocation or Visa Sponsorship assistance.

Outward, Inc. is an Equal Opportunity Employer.

Outward, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Employment Act (AB 1008), or other applicable state or local laws and ordinances.

#LI-LG1 |Rev 3.22.19


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: Photography, Merchandising, Graphic Design, Retail Sales, Artist, Creative, Retail