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VP, Supply Chain Technology

Date: Jan 7, 2019

Location: San Francisco, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: SS-14881
Area of Interest: Information Technology
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full-time


About the Company

Williams-Sonoma, Inc. is a multi-channel specialty retailer of products for the home. The Company operates in two segments: direct-to-customer and retail. The direct-to-customer segment has seven merchandising concepts (Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBTeen, West Elm, Rejuvenation and Mark and Graham) which sell its products through its seven e-commerce Websites and eight direct-mail catalogs. The retail segment has five merchandising concepts (Williams-Sonoma, Pottery Barn, Pottery Barn Kids, West Elm and Rejuvenation) which sells products through its retail stores.

About the Team

WSI Tech is dedicated to driving major transformation and continuous growth for Williams-Sonoma, Inc. with a hyper focus on our customer and through technology innovation. Some immediate and long-term key initiatives are:

- Building industry authority on 3D visualization and its AR/VR/MR application through our recent acquisition of Outward, Inc.

- Automating and disrupting the supply chain model using Machine Learning

- Growing and expanding mobile experiences across our eight brands

Leadership and product engineering skill sets to inspire and grow our business across the enterprise are key to delivering results in the following:

- Personalized experiences and marketing program

- Intensifying customer engagement levels with our KEY loyalty initiative

- Conversational commerce

- Cloud computing

- Robotics

We are a multi-location team with teams in San Francisco, Rocklin, Memphis, Brooklyn and international locations like Singapore and India. We are looking to add team members who have a true passion to leverage technology, learn and grow in a fast-paced agile environment. We are swiftly evolving into a culture of nimble decision making, small & empowered teams, customer testing and innovation.

About the Role

We at WSI Tech believe in building culture that is focused on outcome vs output and where we excel through experts leading other experts. This is a critical role with the responsibility of leading the software development for our Supply Chain systems and operations. The VP of Supply Chain Technology leads the architecture and engineering efforts that drive WSI's order management and supply chain activities. This is a key role in the success of the organization.

We are looking for a leader who will make it a mission to be a customer champion and also extend that mission to all of his/her teams by focusing on all aspects of the software delivery lifecycle. This role will partner very closely with the Product team and Supply Chain Operations teams on delivering frictionless and delightful customer experiences, and exploring opportunities to innovate in the Supply Chain area.

You're excited about this opportunity because you will...

* Demonstrate a high level of accountability with a hands-on approach to coaching and leading software delivery teams within Supply Chain technology
* Identify problems and opportunities for growth, and solve through strategic solutions
* Build strong agile/nimble teams to deliver quality software at speed
* Be accountable for the entire software delivery within Supply Chain Technology and its support and uptime
* Build strategic engineering roadmaps based on ROI and customer value in partnership with Product/UX and other Technology teams
* Partner closely with Supply Chain Operations to continuously address customer needs and build for future growth
* Define technology and architecture strategy and direction for the teams
* Drive innovations across the organization and scale it across the teams
* Ability to effectively manage a sizable engineering budget with an entrepreneur approach to funding projects
* Highly attentive and responsive to communication

Why you will love working at Williams-Sonoma, Inc.

* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative daily
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!


* An ideal candidate should have technology design, delivery and production support expertise in the Supply Chain area for large scale Omni-channel technology teams, including experience with the following technologies: IBM Order Management (Sterling OMS), Customer Care technologies, Integration methodologies, Dev Ops, Logistics applications (WMS, TMS, Shipping Optimization, etc...)
* 15+ years of total technology experience with focus on architecture, delivery, QE, planning and support with increasing responsibilities and scope.
* 5+ years Director and above level experience in similar functions for a sizable organization and relevant scale and complexity.
* A deep understanding of the Retail industry and how to apply technology to solve real retail problems, ideally with expertise in the Home Furnishings vertical
* Proven track record to partner with multiple stakeholders and partners to build an innovative and collaborative engineering portfolio.
* Technical chops to understand the architecture, systems, problems, identify patterns, suggest solutions and make right decisions.
* Experience to build, evolve and coach large teams.
* Ability to prioritize, help making fast decisions and focus on delivering them.
* Coach and mentor teams for continuous improvements.
* Curiosity to learn quickly and scale it to others.
* A Bachelor's or Master's degree in computer science or related field.
* You are an agile and hands on leader who is passionate about helping transform companies by turning technology to its fully advantage.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Supply Chain, Supply, Engineer, Merchandising, Logistics, Operations, Engineering, Retail