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Date: Nov 22, 2017

Location: San Francisco, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: SS-11015
Area of Interest: Information Technology
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full-time


Williams-Sonoma, Inc is looking for a talented, high performing Senior Product Manager to join our San Francisco based Corporate Systems team. The Senior Product Manager will have responsibility for one or more domains within the Corp Systems area. These include Financial Reporting, Treasury and Payment Fraud Management. This role is focused on delivering diverse projects of varying scope and complexity, most of which involve multiple teams and applications.

We're looking for a candidate who can synthesize cross-group data points and business requirements into a cohesive, actionable roadmap for their product/domain. The right candidate will have a passion for delivering complete, timely and clear analysis and will have a point of view on solutions and impacts. The Product Manager will coordinate with multiple business departments such as Finance, eCommerce, Supply Chain, system architects, vendors and matrixed development teams to define, scope, and deliver key initiatives.

Key Responsibilities:

* Analyzes and defines efficient, cost effective solutions to support company objectives, business processes and functional requirements
* Uses detailed knowledge of application features and functions to assess scope and impact of business needs.
* Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
* Uses critical thinking and solid judgement in all aspects including design, communication, problem-solving and escalations
* Produces workflow, process diagrams and gap analysis reporting.
* Conducts and participates in the analysis of business processes and functional requirements. Prepares appropriate documentation to communicate and validate the information.
* Proactively identifies overlapping or dependent processes.
* Designs and writes specifications for interfaces and data conversion needs
* Demonstrates excellent interpersonal, business communication, presentation and writing skills
* Frequently interacts with customers, and/or functional peer group managers, normally involving matters between functional areas or internal customers
* Reviews and validates QA test plans. Supports the QA team during test execution.
* Develops UAT test plans and use cases. Coordinates and leads UAT with the business partners.
* Identifies, communicates, and coordinates with all affected stakeholders for a project. May interact with IT and business leadership at all levels


* 5+ years' of related product management experience
* Solid knowledge of product management best practices, functional design and application delivery methodology
* Knowledge of financial systems, accounting and payment processing strongly preferred
* Knowledge of project management methodology and some project management experience preferred.
* Excellent interpersonal verbal and written communication skills
* Demonstrates excellent judgment and a high level of integrity.
* Proven ability to innovate and think outside the box while delivering results
* Excellent analysis, problem solving and decision-making skills
* Strong planning & organizational skills
* Works well independently
* Ability to perform work effort sizing and develop estimates
* Bachelor's or Master's degree
* Familiarity with SOX, PII and Payment Card Industry Security Standards (PCI)

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces.

We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented

Employment/promotion to this role will be contingent on successful completion of a background check.


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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