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Principal Performance Engineer

Date: Apr 11, 2019

Location: San Francisco, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: SS-13919
Area of Interest: Information Technology
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full-time

JOB DESCRIPTION

About the Role

Williams-Sonoma Inc. (WSI) is seeking an individual with a passion for site performance and a strong technical foundation to optimize the performance of our industry leading web sites and services to improve our customer's experience and help convert site visits to sales. As the performance engineer, you would ensure we understand our sites performance profile and can make informed decisions on design trade-offs.

You're excited about this opportunity because you will...

* Provide insight and triage for production performance issues
* Extensive hands-on expertise with industry leading tools -- set up, training and delivering reports and dashboards to leadership
* Deep understanding of performance profile and architecture of eCommerce applications
* An ability to execute component level testing -- services, sub-systems, data systems, etc.
* Proven ability to execute end-to-end performance testing
* Ability to lead a small team of engineers to deliver overall performance profile
* Instrument performance engineering into the CI/CD pipelines of services and sites
* Analyze and report performance test results and collaborate with engineers and architects to resolve issues before they reach production
* Work with the engineering leadership team to foster a "culture of performance" where highly performant designs and code are "baked in" to our processes
* Craft a set of performance related, non-functional requirements and educate the engineering team on their application
* Provide performance-related assessment and approach recommendations for selected eCommerce projects
* Use standard performance test procedures to build reusable performance test automation capabilities and processes that continuously validate product enhancements
* Troubleshoot, profile, monitor and tune performance problems using a variety of tools
* Analyze and optimize database queries (relational and non-relational)
* Configure and manage WSI's SOASTA MPulse and SOASTA Cloudtest tools
* Drive the analysis and selection of performance monitoring tools
* Monitor system performance post-deployment
* Assist with the creation and testing of disaster recovery plans that ensure continued site performance post-disaster
* Provide input during the capacity planning process for new and existing application components
* Monitor and audit new feature integration, including vendor implementations and tracking

Why you will love working at Williams-Sonoma, Inc.

* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative on a daily basis
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!

REQUIREMENTS AND QUALIFICATIONS

Technical Competencies required:

* 7-10 years' experience optimizing production eCommerce sites
* A Bachelor's Degree in Computer Science or a related field
* Experience working in an Agile environment
* Highly proficient in software engineering principles -- good understanding of front and back-end coding principles including experience with a Microservice/API architecture
* Demonstrated leadership experience

About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. In 2017, we acquired Outward, Inc., a 3-D imaging and augmented reality platform for the home furnishings and décor industry. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Benefits:

Once you are here, you can look forward to a wide variety of benefits. Our corporate vision--to enhance our customers' quality of life at home--extends to the lives of our associates. To that end, we offer an extensive benefits package designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:

* A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
* A 401(k) plan and other investment opportunities
* Paid vacations, holidays and other time-off programs
* Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
* Tax-free commuter benefits
* A wellness program that supports your physical, financial and emotional health
* In-person and online learning opportunities through WSI University, LearnIt and AcademyX
* Cross-brand and cross-function career opportunities
* Quarterly sample sales
* A business casual work environment
* A bike share program
* Time off to volunteer
* Matching donations to qualifying nonprofit organizations
* Company-sponsored walks and runs
* Healthy, organic options in the cafeteria and an awesome salad bar
* Discounts on nearby gyms and other local businesses

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

#LI-JD1

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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