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Manager, Technology Vendor Management Office (VMO)
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Date: Jan 19, 2020
Location: San Francisco, CA, US
Company: Williams-Sonoma Inc.
Requisition Number: SS-16908
Area of Interest: Finance
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full-time
JOB DESCRIPTION
About the Team
Within WSI Tech, we strive for a culture of "experts leading experts". The Vendor Management Office (VMO) is critical pillar of the Technology Finance org, and we are looking for a strong, hands-on manager to lead our contracts and vendor management functions.
About the Role
In the Manager, VMO role, you will lead a team of experienced contracts specialists and manage vendor partners and performance, including; contracts management and compliance, relationship management, vendor acquisition and assessment, and vendor performance and risk management. This position is instrumental to the execution of our strategic vendor management and delivery strategy.
You're excited about this opportunity because you will...
* Provide leadership and help set the mission and vision of the VMO in alignment with the strategic and operational objectives of the technology organization and the business
* Partner with operational teams to lead contract negotiations and ensure compliance of negotiated agreements to policies and practices
* Manage, build and effectively leverage vendor relationships. Partner with vendor relationship managers to assist in escalations, facilitate issue resolution, optimize vendor performance and drive cost savings.
* Establish and optimize best practices, including processes, tools, templates and systems for use in vendor management, from vendor evaluation thru selection, contracting, negotiations, vendor services implementation and ongoing performance monitoring and management
* Drive operational excellence through effective utilization of appropriate negotiation and vendor assessment tools (RFP, RFI, vendor score cards, reporting, etc.).
* Serve as first point of contact to internal business partners to answer contract-related inquiries and escalate as appropriate
* Evaluate the viability of new vendors, track the health of key vendors and effectively communicate risk to key stakeholders.
* Review, draft, redline, and negotiate a variety of technology-related agreements, including MSA's, SOW's, POC's, NDAs, order forms, amendments, etc. Tight coordination with Legal, Finance, Accounting, Procurement, Tech management and vendors required.
Why you will love working at Williams-Sonoma, Inc.
* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative on a daily basis
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!
REQUIREMENTS AND QUALIFICATIONS
We're excited about you because...
* You have a bachelor's degree in Business or related field (an equivalent combination of related education, training, and experience may be considered)
* You have deep, relevant experience in negotiating SaaS, software, hardware, maintenance and service contracts
* You are a resourceful self-starter with excellent problem-solving capabilities, judgment, negotiation skills, communication (written and verbal) and interpersonal skills
* You have a proven ability to meet the needs of a fast-paced technology company, managing high-volume workloads, multiple stakeholder demands and ever-shifting priorities all while instilling confidence in your team and business partners
* You demonstrate strong attention to detail and are highly organized
* You bring passion and a winning attitude to your team and the workplace
* You have superior computer skills including business applications such as MS Office including Excel, Word and PowerPoint, Service Now, Adobe e-Sign, One Trust and other contract management tools
About Williams-Sonoma, Inc.
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. In 2017, we acquired Outward, Inc., a 3-D imaging and augmented reality platform for the home furnishings and décor industry. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Benefits:
Once you are here, you can look forward to a wide variety of benefits. Our corporate vision--to enhance our customers' quality of life at home--extends to the lives of our associates. To that end, we offer an extensive benefits package designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:
* A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
* A 401(k) plan and other investment opportunities
* Paid vacations, holidays and other time-off programs
* Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
* Tax-free commuter benefits
* A wellness program that supports your physical, financial and emotional health
* In-person and online learning opportunities through WSI University, LearnIt
* Cross-brand and cross-function career opportunities
* Quarterly sample sales
* A business casual work environment
* Time off to volunteer
* Matching donations to qualifying nonprofit organizations
* Company-sponsored walks and runs
* Discounts on nearby gyms and other local businesses
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Area of Interest: Finance
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full-time
JOB DESCRIPTION
About the Team
Within WSI Tech, we strive for a culture of "experts leading experts". The Vendor Management Office (VMO) is critical pillar of the Technology Finance org, and we are looking for a strong, hands-on manager to lead our contracts and vendor management functions.
About the Role
In the Manager, VMO role, you will lead a team of experienced contracts specialists and manage vendor partners and performance, including; contracts management and compliance, relationship management, vendor acquisition and assessment, and vendor performance and risk management. This position is instrumental to the execution of our strategic vendor management and delivery strategy.
You're excited about this opportunity because you will...
* Provide leadership and help set the mission and vision of the VMO in alignment with the strategic and operational objectives of the technology organization and the business
* Partner with operational teams to lead contract negotiations and ensure compliance of negotiated agreements to policies and practices
* Manage, build and effectively leverage vendor relationships. Partner with vendor relationship managers to assist in escalations, facilitate issue resolution, optimize vendor performance and drive cost savings.
* Establish and optimize best practices, including processes, tools, templates and systems for use in vendor management, from vendor evaluation thru selection, contracting, negotiations, vendor services implementation and ongoing performance monitoring and management
* Drive operational excellence through effective utilization of appropriate negotiation and vendor assessment tools (RFP, RFI, vendor score cards, reporting, etc.).
* Serve as first point of contact to internal business partners to answer contract-related inquiries and escalate as appropriate
* Evaluate the viability of new vendors, track the health of key vendors and effectively communicate risk to key stakeholders.
* Review, draft, redline, and negotiate a variety of technology-related agreements, including MSA's, SOW's, POC's, NDAs, order forms, amendments, etc. Tight coordination with Legal, Finance, Accounting, Procurement, Tech management and vendors required.
Why you will love working at Williams-Sonoma, Inc.
* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative on a daily basis
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!
REQUIREMENTS AND QUALIFICATIONS
We're excited about you because...
* You have a bachelor's degree in Business or related field (an equivalent combination of related education, training, and experience may be considered)
* You have deep, relevant experience in negotiating SaaS, software, hardware, maintenance and service contracts
* You are a resourceful self-starter with excellent problem-solving capabilities, judgment, negotiation skills, communication (written and verbal) and interpersonal skills
* You have a proven ability to meet the needs of a fast-paced technology company, managing high-volume workloads, multiple stakeholder demands and ever-shifting priorities all while instilling confidence in your team and business partners
* You demonstrate strong attention to detail and are highly organized
* You bring passion and a winning attitude to your team and the workplace
* You have superior computer skills including business applications such as MS Office including Excel, Word and PowerPoint, Service Now, Adobe e-Sign, One Trust and other contract management tools
About Williams-Sonoma, Inc.
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. In 2017, we acquired Outward, Inc., a 3-D imaging and augmented reality platform for the home furnishings and décor industry. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Benefits:
Once you are here, you can look forward to a wide variety of benefits. Our corporate vision--to enhance our customers' quality of life at home--extends to the lives of our associates. To that end, we offer an extensive benefits package designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:
* A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
* A 401(k) plan and other investment opportunities
* Paid vacations, holidays and other time-off programs
* Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
* Tax-free commuter benefits
* A wellness program that supports your physical, financial and emotional health
* In-person and online learning opportunities through WSI University, LearnIt
* Cross-brand and cross-function career opportunities
* Quarterly sample sales
* A business casual work environment
* Time off to volunteer
* Matching donations to qualifying nonprofit organizations
* Company-sponsored walks and runs
* Discounts on nearby gyms and other local businesses
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
Job Segment:
Information Technology, IT Manager, Manager, Procurement, Relationship Manager, Technology, Management, Operations, Customer Service
