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Chief Talent Human Resource Officer

Date: Jun 7, 2019

Location: San Francisco, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: SS-15717
Area of Interest: Human Resources
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full-time


About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and a mission to enhance the lives of our customers and their communities. In 2017, we acquired Outward, Inc., a 3-D imaging and augmented reality platform for the home furnishings and décor industry. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

About the Role

The Chief Talent/Human Resource Officer (CTHRO) is a key senior executive appointment accountable for leading the development and execution of a global human resource strategy that supports the company's strategic vision, growth initiatives and values. Specifically, this role will be responsible for the success of all areas within HR, including succession planning, talent management, change management, organizational and performance management, training and development, total rewards, and inclusion and diversity. This role will serve in support of our customers, associates, stockholders, and board of directors. The CTHRO provides leadership in partnership with the executive team to advance the impact of HR programs on business strategies.


You're excited about this opportunity because you will...

* Drive results through the establishment of key metrics and KPIs that maintain accountability, reduce costs, improve quality and operational efficiency, with a focus on levers that enable continuous improvement
* Act as a trusted partner for the CEO, advise and provide insights that align with our company values and high level of integrity
* Lead strategic human capital conversations with executive management, including organizational design, organizational development, and senior-level succession planning
* Develop a comprehensive recruiting and retention strategy to meet the evolving human capital needs of our global organization
* Ensure all global total rewards programs are comprehensive and support our mission to build the best team in global retail
* Build operational and strategic effectiveness for succession planning and performance management processes
* Effectively communicate alignment between HR programs and support for the organization's mission and strategic vision
* Secure executive sponsorship and support for HR initiatives, new programs, operational efficiencies, and regulatory changes in HR practice
* Oversee the day-to-day operations of the human resources function and be accountable for success across all human resource disciplines
* Communicate frequently with functional and executive stakeholders to understand their unique needs
* Leverage management tools that identify, align, and build on the organization's human capital capabilities
* Innovate strategies to enrich the quality and depth of talent in the organization. Stay current with latest industry trends and best practices to ensure optimal performance of the HR department and influence performance of the entire organization

Why you will love working at Williams-Sonoma, Inc.

* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative daily
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!

We're excited about you because...

* You have a proven track record of delivery and success in a similar global executive leadership role across multiple geographies and sites, preferably within an omni-channel retail environment
* You have a proven history of utilizing industry benchmarking to assess performance and drive results
* You possess a strong curiosity and desire to learn and embrace ongoing changes in the human resources industry
* You have a proven ability to build a highly engaged senior leadership team and a productive and skilled workforce with a strong talent pipeline
* You are an effective collaborator with the ability to proactively communicate with multiple stakeholders and operate comfortably in a matrix organization
* You are an inspirational leader whose individual values and beliefs are consistent with our company's culture and value system

Key Competencies

* Effective change agent
* Strong critical thinking and analytical skills
* High degree of interpersonal skills
* Ability to work with all levels in the organization along with 3rd party partners
* Exceptional verbal and written communication skills
* Strong negotiation skills
* An innovator

Personal Competencies

* Global Business Acumen -- Understand the complexity of business on a global scale. Embrace cultural and individual differences with empathy. Work with the nuances of specific local cultures to make informed decisions.
* Strategic and Analytical Capability -- Ability to think globally, strategically, and objectively. Effectively translates data into actionable insights, strategies and financial plans.
* Leading Teams -- Attracts, develops and motives the talent needed for current and future business requirements. Articulates an inspiring vision for the future, establishes high performance expectations and sets example through own behavior. Ensures alignment of individual goals with overall business objectives. Coaches team members to success and holds individuals accountable for achieving results.
* Drive for Results -- Credibility earned through delivering results. Balances urgent and effective action, commitment to excellence, taking initiative to resolve problems and work quality. Demonstrates high initiative and provides leadership in a project-oriented environment.
* Effective Communication -- Communicates clearly and effectively with associates at all levels, board members, external partners and customers. Strong verbal and written presentation skills including the ability to communicate complex ideas in a simple way and to tailor key messages and presentation style to multiple audiences.
* Influence and Collaboration -- Builds and sustains collaborative relationships at multiple levels in the company. Able to work through complex disagreements and conflict to achieve resolution. Builds trust by including others and by keeping the cross-functional teams focused on the success of the entire company.


* Preferred degree in HR and/or Business Administration


Once you are here, you can look forward to a wide variety of benefits. Our corporate vision--to enhance our customers' quality of life at home--extends to the lives of our associates. To that end, we offer an extensive benefits package designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:

* A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
* A 401(k) plan and other investment opportunities
* Paid vacations, holidays and other time-off programs
* Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
* Tax-free commuter benefits
* A wellness program that supports your physical, financial and emotional health
* In-person and online learning opportunities through WSI University, LearnIt and AcademyX
* Cross-brand and cross-function career opportunities
* Quarterly sample sales
* A business casual work environment
* A bike share program
* Time off to volunteer
* Matching donations to qualifying nonprofit organizations
* Company-sponsored walks and runs
* Healthy, organic options in the cafeteria and an awesome salad bar
* Discounts on nearby gyms and other local businesses

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

#thepeer150 #peer150hr


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Executive, HR, Retail Sales, Performance Management, Change Management, Management, Human Resources, Retail