Share this Job

Sourcing Analyst, Upholstery - West Elm

Date: Apr 10, 2019

Location: Baldwyn, MS, US

Company: Williams-Sonoma Inc.

Requisition Number: SS-14624
Area of Interest: Quality Assurance - Sourcing
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full-time


This position will support Upholstery Sourcing for West Elm and play a critical role in helping to lower late vendor shipments and manage vendor compliance.

This position will evaluate current processes, identify gaps, and optimize reporting to support our Upholstery division. The Analyst will work closely with our Sourcing Manager in San Francisco to identify and mitigate risks to our quality and service levels for customers.


* Evaluate and optimize reporting processes
* Track and analyze all Upholstery Vendor Aging reports
* Publish weekly Vendor Late Percent report and Monthly Vendor Chargeback report
* Manage and track all customer escalation issues.
* Troubleshoot reporting issues related to vendor compliance / system errors / sku set up.
* Establish strong cross functional relationships with Care Center / Vendors / SF Sourcing team / IT / Inventory / Merchandising / Stores.
* Collaborate with Manager on SOP for Late Order Management.
* Attend weekly Vendor calls and recap to SF Sourcing on issues / solutions.
* Manage daily communication with vendors.


* 4+ years college degree (BA/BS).
* 3-5 years project management, data management, IT data analysis.
* Ability to think objectively and interpret meaningful themes from quantitative and qualitative data
* Able to use rigorous logic and methods to solve problems with effective solutions
* Proficiency in Microsoft Excel, aptitude to learn technical applications quickly. Create pivot tables, v-look ups
* Able to build constructive and effective relationships with a diverse group of business partners
* Possess strong organizational and time management skills
* Demonstrate strong listening, written and oral communication skills
* Effective negotiation skills
* Detail oriented with strong follow through

About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

Williams-Sonoma, Inc. is an Equal Opportunity Employer.


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: Tupelo

Job Segment: Merchandising, Data Management, Data Analyst, Quality Assurance, QA, Retail, Data, Technology, Quality