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Training Specialist

Date: Jun 27, 2019

Location: Olive Branch, MS, US

Company: Williams-Sonoma Inc.

Requisition Number: TN-15863
Area of Interest: Training and Development
Organization: Distribution Center
Brand/Division: Tennessee
Position Type: Full-time


Our Training team is looking for a strong Training Specialist to join our team who will work closely with Operations leaders and hourly nonexempt associates to focus on job skills training.


The Training Specialist is responsible for delivering standardized systems and process classroom training to the non-exempt population in order to ensure they have the knowledge, skills and abilities to meet customer expectations and enterprise goals. The Training Specialist will assist in assessing training needs and tracking of ROI metrics. They will provide feedback and conduct periodic retraining where quality or performance issues are noted or when system or process changes require training. Responsible for maintaining all training records.


* Deliver standardized system and process training via classroom and other methods. This may include travel to other distribution center sites
* Shadow different jobs to ensure training is in line with actual work product.
* Maintain training records.
* Other functions may be assigned periodically as determined by management.
* Under general supervision, coaches to performance, attendance and behavioral challenges in the classroom in coordination with Leadership



* Strong communication/facilitation skills. At least 3- 5 years in a classroom environment teaching product/ systems and or process.
* Knows and applies fundamental concepts, practices and procedures of adult learning
* Ability to partner with peers and build strong working relationships.


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: Memphis

Job Segment: Training, Operations