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Sr. HR Generalist, Shared Services

Date: Apr 24, 2019

Location: Olive Branch, MS, US

Company: Williams-Sonoma Inc.

Requisition Number: MS-15323
Area of Interest: Human Resources
Organization: Distribution Center
Brand/Division: Mississippi
Position Type: Full-time


About the Role

You will provide Human Resources Business Partner support and consultation to client partners within Corporate Shared Services Finance and Technology teams geographically located in our distribution or care centers. This Sr. HR Generalist will report to the Sr. HR Manager based in our corporate headquarters in San Francisco, CA and will have responsibility for specific client groups within our remote office locations.

You're excited about this opportunity because you will...

* Develop a partnership with business client(s) in various locations through effective consultation and support that is aligned with business initiatives
* Provide coaching and counseling to management and associates
* Assess ongoing needs of the business and design unique programs and delivery methods that meet the needs of the business. Determine need for training and development to address business, morale, or other needs
* Develop and facilitate curriculum of training courses to support the needs of the business
* Coordinate on-boarding processes to enhance new associate experience. Includes notifying hiring managers of start dates and responsibilities, building orientation packets, coordinating new hire paperwork and communicating new hire announcements
* Facilitate New Hire and Manager Orientation on HR policies and processes
* Create reports, analyze data, and make recommendations to associates on key issues and next steps for special projects, e.g. succession planning process, performance management tracking, turnover reporting
* Support employee relations through proactive and, as necessary, reactive interventions with employees and management confidentially and fairly
* Conduct exit interviews, turnover analysis and create action plans to address turnover issues with business partners
* Develop, support and communicate policies and procedures. Ensure compliance by keeping current with regulatory environment
* Own projects from start to finish that support our HR or client initiatives
* Consult with management to support pay for performance philosophy. Coach managers through all aspects of performance management process from goal setting through appraisal and performance counseling process
* Assist managers to write effective Performance Improvement Plan's (PIP) and employee relations issues
* Partner with HR centers of excellence in order to meet various objectives and facilitate resolution of employee issues
* Performs administrative duties to ensure accuracy of employee records
* Work on other duties as assigned

Why you will love working at Williams-Sonoma, Inc.

* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative on a daily basis
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!


We're excited about you because you have...

* Bachelor's degree or equivalent experience
* 4 years or more professional level Human Resources experience
* Resourceful, self-driven, detail-oriented and results driven
* Experience working with remote teams
* Proficiently in federal and multi-state laws, company policies and procedures
* Practice independently coaching and counseling managers and leadership at all levels on complex and/or unique employee relation situations
* Strong active listening and critical thinking skills
* Consistent history of accurately diagnosing and successfully handling employee relations and organizational development issues
* High degree of integrity and honesty; ability to exercise diplomacy, confidentiality, influence and neutrality in complex and sensitive situations
* Outstanding written and verbal communication skills; must be a direct, articulate and thoughtful communicator
* Experience working within a fast-paced, dynamic environment, and comfortable with change and ambiguity
* Ability to anticipate and proactively or strategically plans for changing business needs
* Skills as a project manager and creating HR related training content
* Experience conduct interventions and investigations to resolve employee/manager issues
* Confidence facilitating and presenting to groups of various sizes, determines best delivery method
* Strong computer knowledge and advanced level experience with Microsoft Excel, PowerPoint, and Outlook

About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. In 2017, we acquired Outward, Inc., a 3-D imaging and augmented reality platform for the home furnishings and décor industry. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.


Once you are here, you can look forward to a wide variety of benefits. Our corporate vision--to enhance our customers' quality of life at home--extends to the lives of our associates. To that end, we offer an extensive benefits package designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:

* A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
* A 401(k) plan and other investment opportunities
* Paid vacations, holidays and other time-off programs
* Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
* Tax-free commuter benefits
* A wellness program that supports your physical, financial and emotional health
* In-person and online learning opportunities through WSI University, LearnIt and AcademyX
* Cross-brand and cross-function career opportunities
* A business casual work environment
* Time off to volunteer
* Matching donations to qualifying nonprofit organizations
* Discounts on nearby gyms and other local businesses


WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: Memphis

Job Segment: HR Generalist, HR, Performance Management, Employee Relations, Human Resources