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Creative Services Project Manager, Global - West Elm

Date: Dec 2, 2017

Location: Brooklyn, NY, US

Company: Williams-Sonoma Inc.

Requisition Number: SS-11935
Area of Interest: Creative Services
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full-time


Position Summary

The global project manager is responsible for managing the creative needs associated with global stores and websites, including both franchise and company-owned. This person will manage schedules and budgets associated with new store opening and seasonal marketing campaigns, including all asset delivery for digital and print initiatives. They will help onboard new franchise partners and help maintain our high brand standards for all global stores. This person should be highly motivated, a great communicator, and exceptionally organized. They will develop and maintain strong relationships through all stages of a creative project, including scope, development, execution, and delivery.

Specific Responsibilities

* Set timelines for projects and communicate them to internal and external partners.
* Work with global partners (franchise and company-owned) to develop marketing and advertising materials
* Maintain and enforce the brand standard for all deliverables.
* Work with the head of project management and creative teams to deliver successful print and digital projects
* Manage project scope to ensure realistic goals for schedules and content.
* Help coordinate and strategize growth of ecommerce, catalog and retail
* Partner with global merchant team on creative and marketing needs
* Develop processes to streamline workflow and communication
* Help coordinate and strategize growth of internet with catalog and retail teams.
Manage process of translating and localizing materials for several global markets
* Traffic all marketing creative to franchise and internal teams for approval
* Maintain global catalog budgets
* Manage uploading seasonal toolkits to file sharing platform
* This role should anticipate growth and responsibility increases as the business continues to develop in regard to project breadth and quantity.
* This role will be a cross function team leader, working seamlessly between departments and external business partners.



* 3-5+ years of project management or equivalent experience
* Must have experience and a deep understanding of digital design and the development process.
* Must be a knowledgeable collaborator with a solid understanding of various print forms (e.g., direct mail, packaging and signage), processes, and techniques
* Essential functions for this role include a fluency in Microsoft Office, knowledge of Adobe Creative Suite and project management tools a plus.
* Must be organized with the ability to manage numerous projects, tight turnaround times, scheduling conflicts, revisions and technical challenges effectively.
* Highly efficient worker with excellent customer service, management, motivational, and negotiation skills
* Collaboration: this is a critical part of the success of this position as it will be the key to uniting the team and successfully managing each project
* This person should be a critical thinker with the ability to work with many different work styles and backgrounds.
* A fluency in Project Management Tools (Basecamp, SmartSheet, Opal, or equivalents)
* Excellent written and verbal communication skills
* Exceptional initiative & follow-through skills
* Ability to work collaboratively and independently when needed.
* Interest in Retail/Design a plus
* Compelling positivity!


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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