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Operations Coordinator, B2B - West Elm

Date: May 22, 2019

Location: Brooklyn, NY, US

Company: Williams-Sonoma Inc.

Requisition Number: WE-15812
Area of Interest: Business Sales - Development
Organization: Corporate
Brand/Division: West Elm
Position Type: Part-time


Operations Coordinator, B2B -- West Elm

Who we are:
Born in Brooklyn in 2002, West Elm is a global design company dedicated to transforming people's lives and spaces through creativity, style, and purpose. We create unique, modern and affordable home decor and curate a global selection of local, ethically-sourced and Fair-Trade Certified products, available online and in our 100+ stores worldwide.

Our home base is nestled down under the Manhattan Bridge in the DUMBO neighborhood of Brooklyn, NY, right above our flagship store. We are a dynamic, fast-paced brand with an exciting growth strategy. We value imagination, diversity and giving people the opportunity to explore, grow and shape our future. We look for innovative, smart and hard-working individuals who enjoy creative thinking and ingenuity. Help us carry out our mission of being a source of inspiration to our customers, creating a global community and tirelessly seeking ways to evolve our brand.

This role is a key player in managing inventory and maintaining cross-functional operational processes, impacting the supply chain directly and the environment the entire team works within our emerging Business to Business department.

Essential Functions

* SKU Setup and maintenance for all teams

* Using PLM or MIC or OMSD
* Partner to create and maintain purchase orders and order file based on the needs of cross-functional partners or supply chain constraints.
* Communicate and manage purchase orders to ensure timely and accurate PPO/PO placement
* Monitors production to ensure on time delivery and alerts team to late deliveries or quality issues
* Track and update customer/care center/sales facing order dates to properly reflect customer backorder dates and receipt forecasts
* Update weekly, monthly and ad-hoc reporting of current business needs

* Workspace orders -- from placement through
* Contract orders
* Partner with Inventory Management, Sourcing, Distribution Center Operations, and Logistics teams to investigate problems and develop solutions to maintain an efficient supply chain.
* Manages all SKU information for cross functional team needs (ex PI, CSC, protologs)
* Prompt and professional correspondence with cross-functional partners. Resolve, handle and escalate difficult issues.
* Product requests including stock withdrawal, photo samples, etc.



We offer an extensive benefits package designed to help you grow, personally and professionally, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:

* Competitive benefits, including medical, dental and vision insurance; tax-free spending accounts; same-sex domestic partner benefits; commuter benefits; and more
* A 401(k) plan and other investment opportunities
* Paid vacations, holidays and other time-off programs
* A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
* Cross-brand and cross-function career opportunities
* Discounts on nearby gyms and other local businesses

This position is not eligible for visa sponsorship.

This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

Job Segment: Operations Manager, Supply, Logistics, Operations, Part Time