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Manager, Supply Chain Operations -- West Elm

Date: Dec 11, 2017

Location: Brooklyn, NY, US

Company: Williams-Sonoma Inc.

Requisition Number: WE-11663
Area of Interest: Supply Chain
Organization: Corporate
Brand/Division: West Elm
Position Type: Full-time


Manager, Supply Chain Operations -- West Elm

Who we are:
Born in Brooklyn. At home in the world. west elm has been helping customers express their personal style at home since the launch of our first catalog in 2002. Our home base is nestled down under the Manhattan Bridge in the DUMBO neighborhood of Brooklyn, NY, right above our flagship store. We are a dynamic, fast-paced brand with an exciting growth strategy. We value imagination, diversity and giving people the opportunity to explore, grow and shape our future. We look for innovative, smart and hard-working individuals who enjoy creative thinking and ingenuity. Help us carry out our mission of being a source of inspiration to our customers, creating a global community and tirelessly seeking ways to evolve our brand.

The Supply Chain team is responsible for the planning of strategic and operational initiatives to allow the business to drive sales, inventory, and profit objectives. Operating efficient business processes allows our brand flexibility to continue to be an innovator in the field and create new opportunities for the brand and individuals to grow, as well as create customer satisfaction.

The Supply Chain Ops Manager impacts the organization by assisting in the development of strategies and implementation plans to improve and standardize all aspects of operations across the supply chain. This role is a key player in ensuring our business processes affecting the entire supply chain from purchasing to customer delivery are efficient and flexible. The ideal candidate will align with the brand by bringing creative thinking and innovation to help drive profitable business decisions and positive customer interaction. As west elm grows and expands in new marketplaces and broadens its supply chain footprint, the planning and execution of efficient supply chain strategies is crucial to maintaining market leadership and customer satisfaction.

Essential Functions:
* Develop, evaluate, and implement business models to guide business decisions, promoting data-driven strategic change across the supply chain network to improve workflow, profitability, efficiency, and transparency
* Provide analytical support and direction for projects, processes, system upgrades, and new business opportunities
* Identify and communicate risks and opportunities and generate plans to address each
* Balance project timeline and workload against the strategic direction of the company and impact to inventory management, facility capacity, sales forecasts, customer satisfaction, and operating efficiency within set budgets
* Partner with Inventory Management, Sourcing, Distribution Center Operations, and Logistics teams to investigate problems and develop solutions to maintain an efficient supply chain

* Are a true business owner; comfortable with quick decision making and calculated risk taking
* Think innovation is critical in a business environment and support others in creative thinking
* Love to work collaboratively in a group, you have an innate willingness to dig in and contribute with your team
* Can oversee granular details and big-picture issues and pride yourself on the quality of your work
* Have a firm grasp of the importance and proper use of statistical information
* Are comfortable presenting information to upper management and stakeholders


* 5+ years of experience in planning, allocation, sourcing, or business operations
* Strong analytical thinking skills
* Understanding of retail supply chain
* Experience managing a team of direct reports
* Time management and communication skills
* Proficient in Excel and Microsoft Suite
* College degree preferred

This position is not eligible for visa sponsorship.
Williams-Sonoma Inc. is an Equal Opportunity Employer.


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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