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Junior UX Designer - West Elm (Temp)

Date: Dec 5, 2018

Location: Brooklyn, NY, US

Company: Williams-Sonoma Inc.

Requisition Number: WE-13906
Area of Interest: Information Technology
Organization: Corporate
Brand/Division: West Elm
Position Type: Part-time

JOB DESCRIPTION

Who We Are

Born in Brooklyn. At home in the world. west elm has been helping customers express their personal style at home since the launch of our first catalog in 2002. Our home base is nestled down under the Manhattan Bridge in the DUMBO neighborhood of Brooklyn, NY, right above our flagship store. We are a dynamic, fast-paced brand with an exciting growth strategy. We value imagination, diversity and giving people the opportunity to explore, grow and shape our future. We look for innovative, smart and hard-working individuals who enjoy creative thinking and ingenuity. Help us carry out our mission of being a source of inspiration to our customers, creating a global community and tirelessly seeking ways to evolve our brand.

Overview

This role is responsible for supporting the iterative and continual improvement of the customer experience across all west elm's digital touch points. You'll take direction from the UX Design Lead as well as west elm leadership to help understand the business needs and technical requirements before finding the best solution for our customers.

Responsibilities

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A constant champion of customer needs and experience improvements.
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Research industry best practices and collaborate with our analytics and SEO teams to present the best solution for any and all projects that arise.
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Provide designs and specifications for short term projects and work with development to streamline the process through production.
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Collaborate on wireframes and user flows for long term projects along with creating low-fidelity prototypes to aid in user testing.
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Work with the UX team to continually maintain and strategically improve the digital style guide to adhere to best practices (ie, accessibility, WCAG, responsive, etc.)
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Help maintain and contribute documentation around all ongoing and completed projects to create a system of record for future projects.

Projects that don't fit into these buckets come up at a moment's notice, of course, and we'll expect you to be a willing contributor with an enthusiastic outlook: work hard and be nice to people.

Characteristics of an Ideal Candidate

You are passionate about the world of retail and are looking to grow with west elm as it matures. (And you understand that with growth come growing pains.) You want to get to know our brand and our customers and use that familiarity to form the basis of well-considered design solutions.

You are confident in your design skill set, but eager to learn more about user experience best practices and implementation in a focused business environment that aspires to provide a meaningful digital experience.

You enjoy bringing creativity to a corporate community while also remaining professional and collaborative.

You thrive in a rapidly moving atmosphere: our business needs are never-ending, but enterprise development cycles can take years to see completion. You find fulfillment helping to move a big ship a foot vs. a small ship a mile, but you still approach problems with an entrepreneurial spirit and a modern design sensibility.

REQUIREMENTS AND QUALIFICATIONS

Qualifications

Relevant work experience:

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1--3 years of design experience centered on digital product, technology, or e-commerce; and/or
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A strong portfolio of real-world/client work that showcases retail-focused design thinking

You must be:

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Knowledgeable of UX best practices and modern user interfaces
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Fluent in Adobe CS, Sketch, and Invision
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Highly organized with a honed attention to detail

You must have:

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An understanding of HTML/CSS/JavaScript. You won't be asked to code, but the solutions you design must be executable and easily communicated to developers and stakeholders
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The ability to design and concept across all devices and screen sizes
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Strong writing and communication skills

Bonus points if you have:

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A strong knowledge of and experience using prototyping tools (invision, principle, kite compositor, etc.) to help.
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An understanding of aria, accessibility and WCAG compliance laws as they apply to web design.
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Experience working collaboratively with teams in other time zones
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Experience using JIRA + Confluence

Bonus points if you can:

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Utilize a pattern lab to help standardize and improve customer journey consistency across a site.
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Communicate design decisions in more universal terms; meaning, you can help to bridge the design and business worlds with your line of thinking
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Self-manage, acting as a project owner when needed
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Write and present comprehensive case studies

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.


Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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