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E-Commerce Production Coordinator (Temp) - West Elm

Date: Aug 1, 2019

Location: Brooklyn, NY, US

Company: Williams-Sonoma Inc.

Requisition Number: WE-16321
Area of Interest: Creative Services
Organization: Corporate
Brand/Division: West Elm
Position Type: Full-time


E-Commerce Production Coordinator (Temp) -- West Elm

Who we are:
Born in Brooklyn in 2002, West Elm is a global design company dedicated to transforming people's lives and spaces through creativity, style, and purpose. We create unique, modern and affordable home decor and curate a global selection of local, ethically-sourced and Fair-Trade Certified products, available online and in our 100+ stores worldwide.

Our home base is nestled down under the Manhattan Bridge in the DUMBO neighborhood of Brooklyn, NY, right above our flagship store. We are a dynamic, fast-paced brand with an exciting growth strategy. We value imagination, diversity and giving people the opportunity to explore, grow and shape our future. We look for innovative, smart and hard-working individuals who enjoy creative thinking and ingenuity. Help us carry out our mission of being a source of inspiration to our customers, creating a global community and tirelessly seeking ways to evolve our brand.

The E-Commerce Production Coordinator is responsible for processing, testing, and uploading digital assets to He/she will be working closely with the photo and merchant teams to coordinate shoots, seasonal launches, and weekly updates. The main responsibility of this position is to ensure all site assets adhere to the brand's various style guides and are processed accurately and on time. Additionally, the production coordinator will manage all processes with third-party asset suppliers for certain product categories, including but not limited to, managing the relationships with many vendors simultaneously, preparing work orders, and creating standard operating procedures (SOPs). The ideal candidate is proficient in Excel and project management software. The candidate must have knowledge of image processing services and CMS platforms. This position reports to the E-Commerce Production Manager.

Essential Responsibilities

* Regularly communicate with all cross-functional partners, including Photo, Buyers, E-Commerce Merchants, and Site Management, to keep them abreast of product imagery status, recommendations, and challenges.
* Serve as primary liaison with specific collection vendors to oversee timelines, processes, and launching collection imagery on time for seasonal launches.
* Prepare import sheets in Excel for product and SKU level imagery.
* Prepare work orders and manage processes with 3rd assets suppliers.
* Complete all photo requests for external and internal parties.
* Fully test/QA all seasonal product launches and weekly site updates -- prioritizing any issues found to be fixed and subsequently validated.
* Maintain organized, scalable, and digestible taxonomy for file server.
* Take initiative in business meetings and come prepared as a team representative when called upon.
* Perform daily cleanup and maintenance of the site.
* Assist in special projects, as assigned.


Requirements and Qualifications

* BA/BS Degree.
* 1-2 years of experience in e-commerce, imaging, or web production.
* Upbeat and agile team player, with keen attention to detail and the ability and desire to drive business results.
* Confident communicator, with strong organizational skills and a detail-oriented point of view.
* Strong knowledge of asset and content management systems is a must (DAM/CMS).
* Proficient in Excel, with the ability to execute complex formulas.
* Desire to lead projects effectively and with minimal supervision.
* Ability to adapt and respond with a sense of urgency in a fast paced and evolving working environment. Multi-tasking is a must.


We offer an extensive benefits package designed to help you grow, personally and professionally, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:

* Competitive benefits, including medical, dental and vision insurance; tax-free spending accounts; same-sex domestic partner benefits; commuter benefits; and more
* A 401(k) plan and other investment opportunities
* Paid vacations, holidays and other time-off programs
* A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
* Cross-brand and cross-function career opportunities
* Discounts on nearby gyms and other local businesses

This position is not eligible for visa sponsorship.

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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