Share this Job

Director, Retail Optimization

Date: Jan 31, 2019

Location: San Francisco, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: PB-14996
Area of Interest: Merchandising
Organization: Corporate
Brand/Division: Pottery Barn
Position Type: Full-time


About the Role

You will be a key leader on the PB Brand Merchandising team responsible for developing business strategies to optimize retail channel performance. You demonstrate a passion for the retail customer and are obsessed with the details that ensure our brand and the products optimize sales and inspire the customer to purchase. You can balance strategic thinking with operational execution and can easily collaborate to get to the best outcome. You thrive on the pressure to deliver clear, timely communication to achieve daily flawless execution. You're an advocate for the Stores and represent their insights and obstacles.

You're excited about this opportunity because you will...

OPTIMIZE PB Brand Retail Sales, Margin & Profitability:

* Captain store tiering
* Identify the strategic use of store space to optimize Brand demand sales by size of store

Identify incremental categories to distort to drive sales

* Develop recommendations on stocking versus RTC strategies by store tier
* Provide retail analysis and space productivity seasonally
* Innovate and continuously improve the success of the Shop Keeper program.
* Supply seasonal post mortem analysis and feature productivity
* Review pricing strategy and drive margin through target pricing and competitive placement
* Partner with allocations to operationalize tiering strategies.

Facilitate retail channel execution

* Lead and coordinate cross functional teams to deliver on retail milestones, FLR and seasonal floor sets on time.
* Resolve conflicts in FLR on space allocation by category and decide what is best to drive business results
* Partner with visual merchandising to plan floor layouts and with DMM's to seasonally map the stores.
* Review lifestyle 7-15 and solve for exceptions
* Identify opportunities for process efficiencies, standard templates and ensure alignment

DRIVE Retail Promo/Markdown execution:

* Represent Retail at Promo Strategy meetings, and cascade decisions/information.
* Review, approve and streamline promo signage requests
* Contribute to flawless execution of retail promotions
* Review markdown strategies to maximize margins and clear end of season inventory.
* Coordinate promo signage and communication.
* Contribute to the weekly District Manager call and appropriately field questions
* Reconcile clearance and complete feature reviews making floor map adjustments as needed

ENTREPRENURIAL Spirit- 'Act like an owner'

* Participate in key company strategic initiatives and steering committees.
* Retail generalist, resource for others on channel execution and operations
* Develop integrated solutions through collaboration and proactive communication with stores
* Provide insightful data to guide decision making and offer solutions
* Partner with RVP/DMMs and provide quick response to requests and issues
* Solve problems and get to the root cause of any issue, no matter how complex, and design and quickly implement solutions that cut across multiple disciplines, far beyond what is in your job description
* Attend and contribute to retail fleet reviews and store design meetings


We're excited about you because...

* Bachelors degree in business or related field
* Buying/Merchandising expertise with 10-15 years experience
* Ability to analyze sales performance and glean strategies from the data
* Ability to work cross functionally and influence others
* Premium hard goods merchandising experience preferred, with demonstrated successes combining function and fashion
* Excellent written and verbal communication skills
* Demonstrated retail experience with a proven track record of success getting work completed on time
* You have knowledge of project management
* You have superior computer skills including business applications such as MS Windows and MS Office including Excel, Word and Access

Why you will love working at Pottery Barn Brand and Williams-Sonoma, Inc.

We're a successful, fast-growing company with an entrepreneurial vibe

* A technologically and data-driven business
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the customer experience
* We get to be creative on a daily basis
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* Competitive salaries and comprehensive health benefits
* We believe in autonomy and reward taking initiative
* We have fun!

About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. In 2017, we acquired Outward, Inc., a 3-D imaging and augmented reality platform for the home furnishings and décor industry. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.


Once you are here, you can look forward to a wide variety of benefits. Our corporate vision--to enhance our customers' quality of life at home--extends to the lives of our associates. To that end, we offer an extensive benefits package designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:

* A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
* A 401(k) plan and other investment opportunities
* Paid vacations, holidays and other time-off programs
* Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
* Tax-free commuter benefits
* A wellness program that supports your physical, financial and emotional health
* In-person and online learning opportunities through WSI University, LearnIt and AcademyX
* Cross-brand and cross-function career opportunities
* Quarterly sample sales
* A business casual work environment
* A bike share program
* Time off to volunteer
* Matching donations to qualifying nonprofit organizations
* Company-sponsored walks and runs
* Healthy, organic options in the cafeteria and an awesome salad bar
* Discounts on nearby gyms and other local businesses

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Manager, Merchandising, Retail Design, Supply, Management, Retail, Operations