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Director, Digital Creative - Pottery Barn

Date: Mar 30, 2019

Location: San Francisco, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: PB-13817
Area of Interest: Creative Services
Organization: Corporate
Brand/Division: Pottery Barn
Position Type: Full-time


About the Role

Pottery Barn seeks a Director, Internet Creative to join our team and manage the digital design for our website, electronic marketing and mobile products. Reporting to the VP, Internet Creative, the ideal candidate will possess the technical capabilities and savvy to support and influence Pottery Barn's digital creative strategy and will help us create a look and feel for our website and marketing materials that will inspire our customers and tell our compelling stories.

You're excited about this opportunity because you will...

* Using a deep understanding of web design, manage the creative development of our website, adding enhanced technical capabilities to evolve our current site to better embody our brand.
* Oversee the eCommerce design, performance and process of the designers to ensure high-quality and timely deliverables.
* Work with a cross-functional team to define user models and interfaces for new/updated features and functionality.
* Working with our team of designers, create engaging visual designs for our site, electronic marketing and future mobile applications that consistently communicate and embody the brand.
* Take initiative in generating ideas and suggestions for technology solutions for creative designs and strategies for the user experience.
* Conduct regular competitive analysis on the best practices of key competitors and eCommerce leaders.
* Partner with merchandising to deliver compelling merchandising content to achieve business goals.
* Answer digital design questions, facilitate decisions, share opinions and perspectives, and suggest new and innovative ideas for the team and other business groups. This includes having an understanding of and vision for the short and long-term business, as well as web and user experience needs to effectively manage and direct projects.
* Manage multiple projects, timelines and logistics for both individual contributions and those of the eCommerce team.
* Serve as a leader within the Internet Creative and eCommerce teams.
* Stay current on new technologies and market developments and bring new knowledge to Williams-Sonoma.
* Manage and maintain team budget.

Why you will love working at Williams-Sonoma, Inc.

* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative on a daily basis
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!


We're excited about you because...

* 12+ years of experience designing, creating, and producing multimedia experiences for the web and mobile applications.
* BA/BS in related field of study. Master's degree a plus.
* Deep understanding and experience with eCommerce, and designing for its corresponding success drivers (e.g. SEO, conversion rates, bounce rates, etc.) Strong interest in and knowledge of mobile platforms is preferred.
* Extensive digital/eCommerce experience for retail. Should be able to show depth of experience in layout, typography, design, and flow.
* Detail oriented with a proven track record for producing consistent, clean graphics and layouts for web and mobile applications.
* Demonstrated success in planning and developing a widely used web service platform.
* Excellent team player with an eagerness to do a bit of everything.
* Exceptional communicator who leads and contributes to technical discussions, and can translate technical issues and considerations clearly
* Demonstrated broad knowledge of direct-to-consumer customer contact and eCommerce business processes.
* Strong business and operational senses; able to balance and address conflicting needs and timelines of multiple stakeholders.
* Strong problem solving and interpersonal skills.
* Ability to manage multiple projects in a fast paced, deadline driven environment.
* Proven success leading and inspiring a team.

Technical Competencies required:

* Must have an in-depth knowledge of standard digital design applications such as Adobe Creative Suite. Fluent in image optimization techniques, web/mobile design fundamentals. Strong experience with usability.
* Experience working with CSS, (X)HTML, HTML5, JavaScript, , video production and editing in CMS based environments.
* Experience in working with eCommerce platforms and tools (shopping carts, promotion engines, cross-sell, attribute-based navigation, homepage re-designs, etc).

About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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