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Manager, Website Merchandise

Date: May 18, 2019

Location: San Francisco, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: PK-15523
Area of Interest: E-Commerce
Organization: Corporate
Brand/Division: Pottery Barn Kids
Position Type: Full-time


About the Team

The Pottery Barn Kids eCommerce team is a fun, energetic, diverse team working in a fast-paced environment to bring our brand to life online. We drive for results and seek to exceed expectations. We are aggressive about our business and expect executional excellence. We work in a supportive and collaborative environment where innovative ideas are not only accepted but expected. We are both analytical and creative. Our mission is to deliver an exceptional digital experience to our customers.

About the Role

This person will execute the merchandise strategy on an ongoing and seasonal basis for their product division in collaboration with merchant, inventory, and creative teams. They will deliver against sales metrics and implement strategies to maximize conversion. This person will identify opportunities, review competitors, and recommend new concepts to drive sales and improve our customer's digital experience. They will deliver calendar milestones on-time. This role will manage an Associate and/or Assistant-level site merchandiser.

You're excited about this opportunity because you will...

* Develop seasonal and ongoing merchandise strategies to maximize sales and achieve or exceed financial plans. This includes all aspects of the online purchase experience and shopping funnel -- from inspirational content to informational product pages.
* Analyze sales for your division to identify opportunities for the eCommerce channel. Review site metrics to connect web behavioral profiles to customer, sales, and merchandising data. Test and iterate to continually evolve the digital experience.
* Collaborate with merchant and inventory partners on an ongoing basis to review your divisional business. Share learnings and opportunities.
* Align with inventory partners to accurately execute promotions and pricing strategies. Be aware of inventory levels, backorder issues, and strategic initiatives.
* Keep abreast of market trends, consumer trends, competition, customer service issues, and eCommerce technology and dynamics.
* Develop, communicate and execute the visual merchandising strategy for your product category, including briefs to the creative teams for content development, site design, page layouts, video, photography, and design tools. Attend photo shoots to ensure accurate execution.
* Collaborate with merchant partners to identify seasonal product strategies and contribute to the brand asset development process.
* Assist in the daily marketing updates of the homepage and website. Rotate as seasonal site-wide launch lead, inclusive of calendar management, creative briefs, and daily site marketing.
* Consider our new parent journey from first baby through childhood in the development of your strategies, content, and voice.
* Participate in daily and weekly site testing to ensure correct presentation and product data integrity.
* Be available outside standard work hours during the evening or weekend on an as-needed basis to test site builds and ensure accurate product and marketing updates.
* Manage an Associate and/or Assistant-level Merchandise Manager. Implement goals and provide feedback to ensure career development.
* Attend key leadership milestone meetings.
* Meet digital initiative deadlines. Take on additional projects, as needed.


Why you will love working at Williams-Sonoma, Inc.

* We're a successful, fast-growing company with an entrepreneurial vibe
* A technologically and data-driven business
* Competitive salaries and comprehensive health benefits
* We're at the forefront of tech and retail, redefining technology for the next generation
* We're passionate about our internal and external clients and live/breathe the client experience
* We get to be creative on a daily basis
* A smart, experienced leadership team that wants to do it right and is open to new ideas
* We believe in autonomy and reward taking initiative
* We have fun!

We're excited about you because...

* You have a Bachelor's degree in Business, Merchandising, or a related field.
* You have proven analytical skills and managed an area of business to meet or exceed a given budget.
* You have superior computer skills including business applications such as MS Windows, MS Office, content management systems, and project management systems such as JIRA. You can learn in-house digital systems quickly.
* You have at least 3 years previous eCommerce or merchandising experience.
* You have a strong affinity for the product and brand.
* You have an aesthetic point of view and understand visual merchandising.
* You make timely decisions, anticipate problems and provide creative solutions.
* You are well-organized, detail oriented, and deadline-driven.
* You can deal with ambiguity in an ever-changing and fast-paced environment.
* You have a positive, collaborative, team-oriented, and results-driven attitude.

Technical Competencies required:

* Strong computer skills, including word processing and spreadsheet applications such as excel and Google docs - must have an interest in the linkage from systems to the Web.
* Merchandising math skills, including margin, comp sales or revenue, and basic P&L understanding.

About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

This role is not eligible for Visa sponsorship or relocation assistance.

Williams-Sonoma Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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