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Date: May 19, 2017

Location: Olive Branch, MS, US

Company: Williams-Sonoma Inc.

Requisition Number: SS-10159
Area of Interest: Human Resources
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full-time


Position Summary

Provide Human Resources support and consultation to a variety of client partners within Corporate Shared Services Technology and Finance teams geographically located in our distribution or care centers. This HR Manager will report to the HR Director based in San Francisco, CA and will have responsibility for specific client groups within our remote office locations. The HR Manager will have a dual role supporting Talent Acquisition as a full life cycle recruiter and as an HR Business Partner influencing the business.

Essential Functions: This position is responsible for, but not limited to the following:

* Develop a partnership with business client(s) in various locations through effective consultation and support that is aligned with business initiatives
* Provide coaching and counseling to management and associates
* Ongoing needs assessment, design unique programs and delivery methods that meet the needs of the business. Determine need for training and development to address business, morale, or other needs
* Coordinate on-boarding processes to enhance new associate experience. Includes notifying hiring managers of start dates and responsibilities, building orientation packets, coordinating new hire paperwork and communicating new hire announcements
* Facilitates New Hire and Manager Orientation on HR policies and processes
* Create reports, analyze data, and make recommendations to associates on key issues and next steps for special projects, e.g. succession planning process, performance management tracking, turnover reporting
* Support employee relations through proactive and, as necessary, reactive interventions with employees and management confidentially and fairly
* Conduct exit interviews, turnover analysis and create action plans to address turnover issues with business partners
* Develop, support and communicate policies and procedures. Ensure compliance by keeping current with regulatory environment
* Talent Acquisition: Manage the staffing process including approvals, internal and external posting of jobs, interview schedules, offer letter preparation, new hire orientation and new hire systems entry. Coordinate the use of temporary agencies as needed. Partner with the corporate Talent Acquisition team for assistance with difficult-to-fill positions
* Projects: Lead and participate in projects to support global HR initiatives and recognition
* Consult with management to support pay for performance philosophy. Coach managers through all aspects of performance management process from goal setting through appraisal and performance counseling process
* Assist managers to write effective Performance Improvement Plan's (PIP)
* Coordinate salary analysis, advise management on incentive/variable pay plans, and participate in job design and evaluation. Provide analysis of compensation as it impacts retention strategies
* Partner with HR centers of excellence in order to meet various objectives and facilitate resolution of employee issues
* Performs administrative duties to ensure accuracy of employee records
* Other duties as assigned


Requirements/ Qualifications

* Bachelor's degree or equivalent experience
* 5+ years professional level Human Resources experience
* PHR/SPHR certification a plus
* Strong "off-the-cuff" speaker, natural ability to think on one's feet with conviction
* Proficient in federal and multi-state laws, company policies and procedures
* Practiced at independently coaching and counseling managers and leadership at all levels on complex and/or unique employee relation situations
* Demonstrated ability to exercise integrity and sound judgment in complex and sensitive situations
* Working knowledge of various HR concentrations, such as performance/talent management, training and development, HR operations/HRIS, workforce planning, compensation strategies and pay practices, employee benefit programs, etc.
* Must possess strong active listening and critical thinking skills
* Consistent history of accurately diagnosing and successfully handling employee relations and organizational development issues
* High degree of integrity and honesty; ability to exercise diplomacy, confidentiality, influence and neutrality in complex and sensitive situations
* Resourceful, detail-oriented and results driven
* Outstanding written and verbal communication skills; must be a direct, articulate and thoughtful communicator
* Experienced working within a fast-paced, dynamic environment, and comfortable with change and ambiguity
* Anticipates and proactively or strategically plans for changing business needs
* Applies best practices and progressive concepts to projects and consulting
* Conduct interventions and investigations to resolve employee/manager issues
* Experienced in conducting analysis and developing and delivering recommendations to leaders
* Confident facilitating and presenting to groups of various sizes, determines best delivery method
* Strong computer knowledge and practical experience with Microsoft Word, Excel, PowerPoint, and Outlook preferred

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Nearest Major Market: Memphis

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