Share this Job
Email similar jobs to meEmail similar jobs to me

Date: Jul 16, 2017

Location: Berkeley, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: RJ-10330
Area of Interest: Business Sales - Development
Organization: Retail
Brand/Division: Rejuvenation
Position Type: Full-time


Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Position Summary

The In Store Trade Specialist, in partnership with the Retail Trade Specialist, is responsible for developing and driving trade sales in the local market by performing outreach to potential trade clients, networking with area trade associations, and serving as the dedicated Trade specialist for the retail sales floor. The In Store Trade specialist acts as a liaison for all retail trade customers, as well as a brand advocate within the community.

Specific Responsibilities

* Serves as dedicated trade specialist for the retail sales floor. Has a strong presence on sales floor, acting as first point of contact and primary resource for trade clients either as walk in or appointment based traffic.
* Responsible for trade new client acquisition and lead generation through outreach, emails, follow up, etc. Builds and maintains knowledge base of trade opportunities (building, development, etc) in local market.
* Promotes Rejuvenation products and services to prospective and existing trade clients through a combination of opportunities focusing on in store service and telephone contacts. Will also participate in client site visits, off site events, training, etc as needed.
* Partners with Retail Trade Rep and retail General Manager to execute store trade sales plan to meet/exceed retail trade goals.
* Supports Retail Trade Rep in putting on trade events to drive traffic and position Rejuvenation as a resource in the industry.
* Builds and maintains long term relationships with members of the trade by providing exceptional and personalized service and systemized follow-ups of existing and potential clients.
* Works with store sales associates to provide timely trade related information, and identifying potential trade prospects and customers.
* Provide support to Retail Trade rep as needed in quote creation, follow up, outreach, etc
* Provides general sales support for retail store as needed.
* Participates in all Trade related company meetings and conferences.



* Excellent written and verbal communications and problem solving skills.
* Strong aptitude for customer service and sales, with a high energy "can do" approach.
* Proficiency in computer applications to include Microsoft Office. Prior experience with POS system preferred. Experience with Microsoft DAX and Sales Force a plus.
* Excellent time management and organizational abilities
* Strong product and procedural knowledge specific to remodeling and building trades, with emphasis on period residential and commercial materials, design, and construction.
* 1 year prior retail sales experience.
* 1 year prior outside sales experience with a strong emphasis in customer service and delivery of set goal plan.

Personal Competencies

Global Business Acumen -- Understand the complexity of business on a global scale. Embrace cultural and individual differences with empathy. Work with the nuances of specific local cultures to make informed decisions.

Strategic and Analytical Capability -- Ability to think globally, strategically, and objectively. Effectively translates data into actionable insights, strategies and financial plans.

Leading Teams -- Attracts, develops and motives the talent needed for current and future business requirements. Articulates an inspiring vision for the future, establishes high performance expectations and sets example through own behavior. Ensures alignment of individual goals with overall business objectives. Coaches team members to success and holds individuals accountable for achieving results.

Drive for Results -- Credibility earned through delivering results. Balances urgent and effective action, commitment to excellence, taking initiative to resolve problems and work quality. Demonstrates high initiative and provides leadership in a project-oriented environment.

Effective Communication -- Communicates clearly and effectively with associates at all levels, board members, external partners and customers. Strong verbal and written presentation skills including the ability to communicate complex ideas in a simple way and to tailor key messages and presentation style to multiple audiences.

Influence and Collaboration -- Builds and sustains collaborative relationships at multiple levels in the company. Able to work through complex disagreements and conflict to achieve resolution. Builds trust by including others and by keeping the cross-functional teams focused on the success of the entire company.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Outside Sales, Pre-Sales, Sales Support, Retail, Sales