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Associate Project Manager-Retail Operations

Date: Sep 13, 2017

Location: San Francisco, CA, US

Company: Williams-Sonoma Inc.

Requisition Number: PB-11645
Area of Interest: Store Operations
Organization: Corporate
Brand/Division: Pottery Barn
Position Type: Full-time


Job Title: Associate Project Manager: General Operations

Division: Store Operations -- Pottery Barn

City: San Francisco, CA 94109

State/Province: California

Country: U.S.

Founded in 1956, Williams-Sonoma, Inc. is the premier retailer of home furnishings, culinary and serving equipment, and specialty foods and cooking ingredients in the United States and Canada. Our brands, including Williams-Sonoma, Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, West Elm and Williams-Sonoma Home, are among the best known and most respected in the industry. We successfully market them through all three major channels - retail stores, catalogs, and the Internet. Among all of our brands, we cover every room in the house: from the kitchen to the living room, bedroom, home office, and even the hall closet.

Job Description:

Great Teams + Great Service + Great Stores = Great Results

It's a motto our stores embrace. We're passionate about engaging our customers and offering them wonderful service. We are looking for someone to help our Pottery Barn brands continue to reach great results by managing projects and resources that support our teams in providing great service and operating great stores.

Under limited direction, manages projects of varying size and scope for assigned Retail Operations responsibilities. May also lead sub-teams for larger projects/programs. Projects may impact multiple functions in various divisions. Subject matter expert for on processes, procedures and systems related strategies associated with the rollout to the field of any corporate initiatives.

Essential Functions:

* Administer WSI Retail Charitable Donation Program including vendor liaison, store escalation contact and development of best practices.
* Lead efforts to streamline and build operational excellence through the maintenance and updating of WSI Cross Brand Policy and Procedure library. Act as subject matter expert to advise and consult with cross functional partners requesting policy changes.
* Manage various store communication tools for our PB Brand retail stores.
* May lead/contribute/provide support to various projects.
* Communicate project status to team and business owners throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an understanding of risks, issues and activities.



* Retail management experience preferred
* Proven leadership skills
* Strong ability to develop effective and productive working relationships with business partners at various levels within the organization
* Excellent written and verbal communication skills
* Ability to work independently and as part of a cross-functional project team
* Ability to manage competing priorities without compromising quality
* Ability to troubleshoot, analyze and determine root causes
* Detail oriented with excellent follow through
* Intermediate Skill level in Microsoft Office Suite of tools (Word, Excel, Powerpoint)
* Flexible and able to adapt to changing needs of the business
* Strong problem solving skills
* Demonstrate ability to manage multiple projects from creation to implementation


Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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